FAQ

The service bithost is run by Antoan. All of our hosting services are managed by DigitalOcean, Linode, Hetzner and Vultr.
We support BTC, LTC, XRP, BCH, BSV, DASH, DOGE, EOS, ETH, USDT.ERC20, XMR, and ZEC.
Yes, you must use a valid email. We will send you reminders if your account balance is too low before your server is removed. Users who use disposable e-mails will be banned without any notification.
By default, all accounts are limited on how many servers they can deploy. If you would like this limit increased, then please just submit a support ticket.
We do not store any card details, so you do not need to worry about them being leaked. You can also protect your account with 2-step verification.
This is to mitigate the risk of converting cryptocurrencies back to USD, and to help with the running costs of bithost.
To be able to use bithost, you must add some credit to your account. To do this, you must top up your account using Bitcoin, Ethereum, Litecoin or any other supported crypto currency. We use coinpayments.net to process the payments.
Each server has an hourly and monthly price. The hourly price is charged until the server reaches the monthly price. You can think of it as a monthly price cap. When the monthly price is reached, you won't be billed until the beginning ot next month. DigitalOcean, Linode and Vultr bill the first 672 hours of a month. Hetzner bills the first 600 hours. Resizing a server creates a new billing period.
An invoice contains the amount billed from the beginning of the month until the monthly price is reached. Resizing servers creates new billing periods and this can affect the monthly price.
If you do not have sufficient funds in your account each hour your server is running, then your server will be automatically deleted after a period of time. We will send you reminders before we do this though (so please use a valid email). Backups may be kept, but this is not guaranteed.
You are required to supply an SSH key to be able to access your server. You have to add at lease one public SSH key to your bithost account before creating a server.
We do not allow withdrawals.

If you have other questions, please feel free to contact us.

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